Buyer beware of Amazon Reviews
When purchasing, I have often had my suspicions about online reviews of items. Now, I have a front-row seat for the scams associated. Opening my email this morning, Amazon sent me 20 "Thank you" emails for products that I have never purchased nor reviewed. All the reviews were written for relatively new products on the Amazon website. All the reviews were written between 2:14 a.m. and 2:46 a.m. (Central Time) when I was fast asleep. I have notified Amazon. The customer service agent said that the information was relayed "to the team trained to handle this scenario." The agent indicated that I should hear back in one to two business days. If a customer cannot trust the reviews (likely instigated by unscrupulous vendors), how can a customer trust a product? I will continue to update this post based on the actions taken by Amazon. Update #1: So far, Amazon's customer service is not living up to my previous experiences of them. A process was undertaken that...